Geld terug garantie

Money Back Guarantee gives you the comfort of knowing you will receive a full refund if

• the residence won't be the same like you have booked
• the quantaty of bedrooms won't be the same like you have requested
• the quantaty of sleeps won't be the same as originally stated
• in case if the location won't be the same as it was shown on our website map
• in case if the residence is not able to relocate the guest due to circumstances which are depended on us (going out of order, repair, overbooking and etc)

Our Money Back Guarantee does not apply due to circumstances that are beyond our reasonable control as managing company such as extreme weather conditions, fire, flood, lightning, earthquake, explosion, terrorism, war, civil disorder, epidemics, embargoes, labour disputes and power cuts.

Our Tolerance Club trust means that if we have a problem, customers won’t lose money paid for a reservation.